Privacy Policy
# Privacy Policy
**Last Updated: 27 August 2026**
At **The Minutes Tours**, we understand that planning a journey requires you to share personal information with us, and we value the trust you place in our company. The Minutes Tours is a Tanzania-based travel consultancy specializing in tailor-made **Tanzania safari, Mount Kilimanjaro, and Zanzibar** experiences. This Privacy Policy explains how we collect, use, protect, store, and share your personal information when you visit our website, contact us, request a quotation, communicate with our team, or book a journey with us. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable data-protection requirements in Tanzania.
Information We Collect
When you contact The Minutes Tours through our website, email, WhatsApp, telephone, social media, or other communication channels, we may collect personal information that you choose to provide to us. This may include your name, email address, telephone or WhatsApp number, country of residence, nationality where required for travel arrangements, preferred travel dates, number of travelers, destinations, accommodation preferences, safari interests, Kilimanjaro trekking requirements, Zanzibar preferences, approximate budget, special requests, and other information necessary to understand the type of journey you would like us to arrange.
When you confirm a booking, we may need additional information to organize and deliver your trip. Depending on the services you request, this may include passport or identification details, traveler information, emergency contact details, accommodation information, transportation requirements, dietary requirements, accessibility or mobility requirements, relevant trekking information, and payment or billing information. We only request information that is reasonably necessary to provide or coordinate the services you have requested.
If you provide us with information about another person traveling with you, such as a family member or travel companion, you should ensure that you have their permission or another lawful basis to provide that information to us where required by applicable law.
How We Use Your Information
We use your personal information primarily to understand your travel requirements and create a personalized experience for you. This may include preparing tailor-made Tanzania safari itineraries, arranging Serengeti and other national park experiences, organizing Mount Kilimanjaro trekking programs, planning Zanzibar beach holidays, arranging accommodation, transportation, airport transfers, guides, activities, permits, and other services included in your journey.
We may also use your information to communicate with you about your enquiry, quotation, itinerary, booking confirmation, payment, travel documents, changes to your arrangements, pre-travel information, customer support, and other matters directly connected with your journey. We may use certain information to improve our website, services, itineraries, customer experience, security, and business operations. We may also process personal information where necessary to prevent fraud, misuse, unauthorized activity, or other unlawful conduct, or where required to comply with applicable legal, accounting, tax, regulatory, or administrative obligations.
Tanzania Safari, Kilimanjaro and Zanzibar Travel
Because every journey we design is different, the information required from you may depend on the nature of your trip. For a **Tanzania safari**, we may need relevant traveler and booking information to coordinate safari vehicles, professional guides, lodges, tented camps, national park or conservation-area arrangements, transfers, and activities. For a **Mount Kilimanjaro trek**, we may need appropriate traveler information to coordinate trekking guides, support teams, accommodation, permits, park arrangements, and other operational requirements. For **Zanzibar travel**, we may use relevant information to arrange hotels, resorts, airport transfers, excursions, transportation, and other activities included in your itinerary.
You may also voluntarily provide information relating to dietary requirements, allergies, accessibility, mobility, medical considerations, or other personal needs. Where such information is necessary and lawfully provided, we will use it carefully and only for appropriate travel, operational, safety, or legal purposes. We encourage you not to provide sensitive personal information unless it is genuinely necessary for arranging your journey.
Sharing Your Information
We do not sell or rent your personal information. However, arranging a tailor-made journey often requires us to share certain information with trusted travel suppliers and service providers involved in delivering your itinerary. Depending on your trip, these may include safari lodges and camps, hotels and Zanzibar resorts, safari guides and drivers, Kilimanjaro guides and trekking teams, national park or conservation authorities, transportation providers, airlines or other travel providers, activity and excursion providers, payment providers, technology providers, and other suppliers directly involved in your travel arrangements.
We follow the principle of sharing only information that is reasonably necessary for the relevant service. Your personal information is not provided to travel suppliers for their independent marketing purposes unless you have provided appropriate permission or disclosure is otherwise permitted or required by law.
Payments
When you make a payment to The Minutes Tours, your payment may be processed by a bank, payment gateway, financial institution, or other authorized payment provider. Where payment processing is handled by a third party, that provider may collect and process your payment information according to its own privacy policy and security procedures. We do not intentionally store complete payment-card information when such information is securely processed by an external payment provider.
Website Cookies and Analytics
When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, approximate time spent on the website, referring website, general interactions, and technical or performance information. We may use cookies and similar technologies to help our website function properly, remember preferences, understand how visitors use our website, improve performance, and provide a better online experience.
We may also use analytics services such as Google Analytics or similar technologies to understand general patterns of website usage. This may include information about the pages visitors view, how they navigate our website, approximate visit duration, general traffic patterns, and website performance. We use this information to improve our website, content, services, and customer experience. Third-party analytics providers may process information according to their own privacy policies and terms.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.
Marketing Communications
If you have provided permission to receive marketing communications from us, we may occasionally contact you with relevant Tanzania safari offers, Kilimanjaro travel information, Zanzibar holiday ideas, new itineraries, travel inspiration, special offers, destination information, or company news. We respect your preferences and you may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly.
If you choose not to receive marketing communications, we may still contact you when necessary in relation to an existing enquiry, quotation, booking, payment, travel arrangement, or other service-related matter.
Data Security
Protecting your personal information is important to us. We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, accidental loss, misuse, alteration, destruction, or unauthorized disclosure. Access to personal information is limited to people and service providers who reasonably need the information for legitimate business or travel purposes.
Although we take appropriate steps to protect the information we hold, no website, email system, online communication method, or electronic storage system can be guaranteed to be completely secure. We therefore encourage you to take appropriate care when communicating sensitive information online and to avoid sending unnecessary sensitive information through unsecured channels.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected. This may include managing your enquiry, preparing and delivering your trip, maintaining booking and financial records, providing customer support, processing payments, resolving disputes, protecting our legitimate business interests, and complying with legal, tax, accounting, or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it where appropriate and where permitted by applicable requirements.
International Data Transfers
The Minutes Tours welcomes travelers from Tanzania and around the world, and some of the suppliers, technology providers, payment providers, or other service partners we work with may be located outside Tanzania. As a result, your personal information may sometimes be transferred to or accessed from another country. Where this occurs, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data-protection requirements.
Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information. These may include the right to request access to personal information we hold about you, ask us to correct inaccurate or incomplete information, request deletion where legally permitted, object to certain processing, request restriction of certain processing, withdraw consent where processing is based on consent, and opt out of marketing communications. You may also have other rights available under applicable data-protection legislation.
If you wish to exercise a privacy right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
Third-Party Websites
Our website may contain links to third-party websites, including hotels, airlines, payment providers, travel partners, activity providers, social media platforms, and other travel-related services. Once you leave The Minutes Tours website, the privacy practices of the third-party website will apply. We do not control and are not responsible for the privacy practices, security, or content of third-party websites, and we encourage you to review their privacy policies before providing personal information.
Children's Information
Our services may include family holidays involving children. Where information about a child is required to arrange a booking, we expect that information to be provided by a parent, legal guardian, or another person authorized to provide it. We do not knowingly use children's personal information for direct marketing purposes.
Changes to This Privacy Policy
Our services, website, technology, and legal obligations may change from time to time, and we may therefore update this Privacy Policy when necessary. When changes are made, we will update the “Last Updated” date at the beginning of this policy. We encourage you to review this page periodically so that you remain informed about how The Minutes Tours collects and handles personal information.
At The Minutes Tours, your journey begins long before you arrive in Tanzania. Whether you are planning a **Tanzania safari**, preparing to climb **Mount Kilimanjaro**, or looking forward to a relaxing **Zanzibar holiday**, we want you to feel confident that the information you share with us is treated with care, respect, and responsibility.
**The Minutes Tours — Tailor-made Tanzania Safari, Kilimanjaro & Zanzibar journeys.**